365ac Frequently Asked Questions

Creating a 365ac account takes under three minutes on any Android or iOS browser. Visit 365ac.club, tap the registration link, and enter your mobile number, a password, and your date of birth to confirm you meet the 21+ age requirement. An SMS verification code is sent to complete signup. No app download is needed — the full registration flow works in Chrome or Firefox on any Bangladesh mobile network.

365ac accepts your Bangladesh National ID card or passport as the primary KYC document. You may also be asked to verify the mobile number linked to your bKash or Nagad account to confirm your payment method. Upload documents through the account verification section — most submissions are reviewed within one working day. Completing KYC also unlocks higher withdrawal limits.

On the 365ac login page, tap Forgot Password and enter your registered mobile number. A one-time reset code arrives by SMS — enter it and choose a new password. If you no longer have access to your registered number, contact the 365ac support team by email (address in the footer) and they will verify your identity and help recover the account.

No — 365ac strictly allows one account per person. Opening duplicate accounts is a breach of the Terms and Conditions and may result in all related accounts being permanently closed with any balance forfeited. If you believe a duplicate account was created in error, contact 365ac support immediately so it can be resolved before your main account is affected.

Email the 365ac support team using the address shown in the footer and clearly state your request to permanently close your account. Withdraw any remaining balance before the closure is processed. If your reason for closing relates to gambling habits, self-exclusion may be a more appropriate option — visit the Responsible Gaming page for full details on available tools.

Log in to 365ac, open the Deposit section, and select bKash as your payment method. You will be shown a 365ac bKash number — send the exact deposit amount from your bKash app, then enter the transaction ID in the confirmation field. Deposits via bKash are credited within minutes during Bangladesh Standard Time (UTC+6) business hours. Always double-check the displayed number before sending.

The minimum deposit on 365ac is ৳200 for mobile banking methods including bKash, Nagad, Rocket, and Upay. Bank transfer deposits through Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank may carry a different minimum — check the current figures in your account's Deposit section. 365ac does not impose a platform-side maximum, but individual payment providers apply their own daily transfer caps.

Nagad withdrawals from 365ac are typically processed within 1 to 4 hours during Bangladesh Standard Time business hours. Requests made outside these hours are queued for the next working day. Processing may take slightly longer around major cricket events like BPL finals or T20 World Cup knock-out matches due to increased platform activity. Verify your Nagad number in account settings to avoid any delays.

The minimum withdrawal on 365ac is ৳500 for mobile banking channels — bKash, Nagad, Rocket, and Upay. Bank transfer withdrawals may have a higher minimum threshold. All withdrawals require your account to be fully KYC-verified with a valid National ID or passport before the request is processed. Check the Withdrawal page in your 365ac account for the most current limits.

365ac does not charge platform fees on deposits or withdrawals. Your payment provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction charges on amounts sent from your device. Bank transfer fees depend on your bank's published rate schedule. If you want to account for potential third-party costs, check your payment provider's fee guide before initiating a transaction.

365ac covers a wide range of cricket betting markets including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers fixtures. Available markets include match winner, top batsman, top bowler, total runs over/under, first wicket method, and live in-play betting as the overs progress. BPL matches receive particularly detailed coverage, reflecting the platform's focus on Bangladeshi cricket fans.

No app download is required — 365ac is a fully mobile-optimised web platform. Open 365ac.club in Chrome or Firefox on any Android or iOS device and the site adapts automatically to your screen. All game categories including slots, crash games, live casino, and sports betting are available directly in your mobile browser with no installation needed.

All slots, crash games, and table games on 365ac use a certified Random Number Generator (RNG) that produces statistically independent results for every spin, hand, or round. Past outcomes have zero influence on future results. Game titles from Pragmatic Play, Evolution Gaming, Spribe, and Ezugi are independently tested and certified by third-party labs before being made available to players.

Cricket is the primary focus at 365ac with deep markets for BPL, IPL, and Bangladesh Tigers matches. Football betting on major international leagues is also available. Coverage for additional sports varies — check the sports section of your 365ac account for currently active events. New markets are added around major international sporting occasions throughout the year.

Crash games such as Aviator by Spribe feature a multiplier that rises from 1x and you must cash out before the game crashes. Place your bet before the round starts, watch the multiplier climb, and tap Cash Out to lock in your winnings at any point. If the crash happens before you cash out, the bet is lost. Aviator is available under crash games in the 365ac game lobby.

365ac offers a welcome bonus to new players who register and complete a qualifying first deposit. The bonus amount and percentage match depend on the active promotion at the time you sign up — log in and check the Promotions section for the current welcome bonus details. All bonuses carry wagering requirements that must be met before any bonus-derived winnings can be withdrawn.

A wagering requirement is the total amount you must bet before bonus winnings become withdrawable cash. For example, a ৳1,000 bonus with a 10x wagering requirement means you must wager ৳10,000 in total before a withdrawal is permitted. On 365ac the specific wagering requirement and eligible game types for each bonus are listed in the Promotions section of your account dashboard.

Yes — each 365ac bonus carries an expiry period stated in its individual promotion terms. If the wagering requirement is not completed within the stated window, the bonus and any associated winnings are forfeited. The expiry clock typically starts from the date the bonus is credited to your account. Check the expiry date shown in your account's active bonuses section to avoid losing it through inactivity.

Whether a bonus applies to sports betting including cricket or is restricted to casino games depends on the individual promotion. Some 365ac welcome bonuses are casino-only while others extend to sports markets. The eligible categories for each bonus are listed in the promotion terms inside your account. Free spins, when offered, are always tied to specific slot titles rather than sports or table games.

365ac is a safe and reliable online betting and casino platform built for Bangladesh players. The site uses SSL encryption to protect all data between your device and the server. Account funds are held securely, player identity data is managed in accordance with the Privacy Policy, and all games use certified RNG technology. For any security concern contact the support team via the email in the footer.

The minimum age to register and play on 365ac is 21 years old. This requirement is strictly enforced — players under 21 are not permitted to open an account, make a deposit, or place any bets. You must confirm your date of birth at registration, and 365ac may request a government-issued ID at any time to verify compliance. Any account found to belong to an under-21 player will be closed immediately with all balances forfeited.

365ac offers time-out periods of 24 hours, 7 days, or 30 days as well as longer self-exclusion options ranging from 1 month up to permanent exclusion. To activate any of these, go to the Responsible Gaming section in your account settings or email the 365ac support team directly using the address in the footer. All self-exclusion and time-out requests are treated as a priority and actioned as quickly as possible.